We Provide High-Quality Home Health and Personal Care Services
Contact TrustCare Health Group, Inc. today to schedule your consultation and learn how our home care, skilled nursing, and Nurse Practitioner services can support you or your loved one.
Phone: (936) 529-1577
Welcome to TrustCare Health Group, Inc.
Contact Us
- 1101 Ridge Road, Suite 102, Rockwall Texas, 75087 United States
- info@thetrustcaregroup.com
- (936) 529-1577
- Working Hrs : 9:00am to 5:00pm
Frequently Asked Questions (FAQ)
General Questions
Find answers to some general questions you might have for us.
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1. What services does TrustCare Health Group, Inc. provide?
TrustCare Health Group, Inc. provides a full range of home care, skilled nursing, and advanced practice services designed to support clients in the comfort of their homes. Our services include non-medical assistance with daily living, skilled nursing care, and clinical…
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2. Who do you serve?
We serve seniors, individuals with disabilities, and patients recovering from illness, injury, or surgery who require personal assistance, skilled medical care, or advanced clinical support.
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3. What areas do you serve?
We are based in Rockwall, Texas, and proudly serve surrounding communities within approximately a 30-mile radius. Our service areas include Rowlett, Royse City, Fate, Heath, Forney, Mesquite, Garland, Plano, Richardson, Wylie, Sachse, Murphy, Sunnyvale, Balch Springs, Terrell, and parts of…
Care Services
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4. What types of home care services do you offer?
Our non-medical home care services include: Personal care (bathing, grooming, dressing), Companionship and supervision, Meal preparation, Medication reminders, Light housekeeping, Mobility assistance, Transportation to appointments.
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5. Do you provide medical or skilled nursing services?
Yes. TrustCare Health Group, Inc. offers skilled nursing services delivered by licensed healthcare professionals. These services may include: Comprehensive health assessments, Medication management and administration, Wound care, Chronic disease management (e.g., diabetes, hypertension), Post-hospitalization care and monitoring. All services are provided in coordination with a physician to ensure safe, effective, and individualized care.
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6. Do you have a Nurse Practitioner on your team?
Yes. Our team includes a licensed Nurse Practitioner (NP) who provides advanced clinical oversight and care. NP services may include: Comprehensive medical evaluations, Diagnosis and treatment planning, Medication prescribing and management, Ongoing monitoring of chronic conditions, Coordination of care with physicians and other healthcare providers, This allows us to offer a higher level of clinical support and continuity of care in the home setting.
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7. Can I receive both home care, skilled nursing, and NP services?
Yes. We provide integrated care plans that combine non-medical care, skilled nursing, and Nurse Practitioner services as needed. This ensures a seamless and coordinated approach to care without the need for multiple providers.
Caregivers & Clinical Staff
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8. Are your caregivers and clinical staff qualified?
Yes. All caregivers are thoroughly screened and trained. Skilled nursing services are provided by licensed nurses (RNs/LVNs), and advanced care is overseen by a licensed Nurse Practitioner, ensuring the highest standards of care.
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9. Will I have consistent caregivers and clinicians?
We strive to provide consistent staffing assignments to promote comfort, trust, and continuity of care.
Scheduling & Availability
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10. What are your hours of operation?
We offer flexible scheduling, including part-time, full-time, overnight, and 24/7 care, depending on your needs.
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11. How quickly can services start?
In most cases, services can begin within 24 to 72 hours, depending on the level of care required and completion of the initial assessment.
Cost & Payment
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12. How much do your services cost?
Costs vary depending on the level of care required (home care, skilled nursing, or NP services), duration, and complexity. We provide transparent pricing and customized care plans following your consultation.
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13. Do you accept insurance, Medicare, or Medicaid?
At this time, TrustCare Health Group, Inc. accepts private pay clients and is in the process of enrolling with Medicaid programs. We are also actively working toward participation with additional insurance providers and Medicare, where applicable. Coverage and eligibility may vary based on the type of services provided and payer requirements. We encourage you to contact us directly so we can discuss your specific situation and provide the most current information regarding payment options.
Future Services
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14. Will you offer assisted living services?
Yes. TrustCare Health Group, Inc. plans to expand into residential assisted living services to provide a broader continuum of care.
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15. How can I contact TrustCare Health Group, Inc.?
You can reach us by phone, email, or through the contact form on our website. Our team is ready to assist you and answer any additional questions.